I am a very heavy user of Skype. All my communication with my team members and clients happens through. Yesterday when i logged into Skype, within 5 seconds the application crashed. My first impression was that I probably forgot to restart my machine after installing Windows updates. So I restarted my laptop, same deal. The application crashed right after I logged in. This happened few times. So l looked at the event logs and found the following details.
Faulting application name: Skype.exe, version: 184.108.40.206, time stamp: 0x4e96c098 Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319 Exception code: 0x0eedfade Fault offset: 0x0000b9bc Faulting process id: 0x1310 Faulting application start time: 0x01cccedd641f3439 Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe Faulting module path: C:\Windows\syswow64\KERNELBASE.dll Report Id: b189e264-3ad0-11e1-b713-415645000030
That is not a very good sign that the application is crashing inside a system DLL Kernelbase.dll. This was obvious sign of some corruption in installation or something changed in OS that is causing the errors. So I decided to re-install Skype client. After cleaning up old install and re-install, the problem did not go away. Skype kept crashing right after login. Then I went onto Skype's support site and forums and found out that there is some known issue in Version 5.5 client. Some of the advertisers are pushing in some code that is causing this unstable behavior in Skype itself. Skype is asking people to download Beta version 5.7 of Skype to try. After i installed version 5.7 (Beta), the problem disappeared and no more crashes. I have provided link to Skype's page from where you can download the beta client.